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An Introduction to the Management of Corporate Intranets

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Business operations, decision-making and strategic planning require business information. The need for knowledge management and seamless communication and collaboration between space and time has been the driving force behind the development of corporate intranets. An integrated network that facilitates communication is essential for decentralized and geographically dispersed organizations. At the same time, effective communication has become critical for businesses as competitive pressures force companies to reduce management costs and eliminate middle management.

Since its inception in the 1990s, corporate Online Intranet Software have become an integral part of management strategies. Intranet software support business, governance, compliance, and quality processes by operating in many areas, including customer service, knowledge management, employee retention, and career development. Organizations around the world are striving to provide intranet software that support these processes in a straightforward but engaging way. Additionally, intranets serve as an innovative and cost-effective way to publish company information from inaccessible legacy systems. In its inception, the intranet was criticized as the latest in an endless stream of tech buzzwords. Gradually, the organization began to realize its relevance in controlling business and managing employees. Reduced paperwork, increased productivity, increased flexibility and versatility are key factors utilized by intranet users. Over the years, the intranet has grown into an essential part of an organization’s operations.

Some Advantages of intranet software

An officially recognized online intranet software that is strategic, singular, programmatic and cost-effective can strengthen any organization. The intranet software has an appropriate home page reflecting the brand, the company, and its values; it includes published papers, information related to new hires, policies, and more. The company intranet is a reliable source of information for company employees only. They provide company information, policies, forms and technical resources, and other details. A successful online intranet software attempts to create a positive user experience in any area, whether it’s the access and authentication challenges users may face, the design of navigation and information architecture, or the ease of use of the application. Intranets require a dedicated team to coordinate technical functions and content management across the organization.

Room for improvement

While corporate management functions such as human resources and travel have grown significantly through the use of online intranet software, corporate intranets still lag behind in acting as a repository and collaboration hub for published business information. Therefore, the intranet has the opportunity to go beyond the online storage of research request forms. This in turn requires designing intranet tools that fit the organization’s business and risk management strategies. At the same time, employees need to be educated about the relevance and impact of published information on customer service and profits.

Threat to Progress

The biggest threat to corporate intranets is the growing conflict between a good user experience and information security policies. As increasingly sophisticated IT security systems come into play, intranet users may be subject to more frequent automatic user timeouts, password requirements, and forced password changes, all of which reduce the quality of the overall user experience.

Some of the major threats to intranet security include disruptions caused by natural disasters, computer viruses, and illegal attempts to access confidential data through internal networks. While network systems exhibit inherent vulnerabilities in the form of misrouting, transmission failures, data corruption, etc., technical weaknesses manifest in the form of software and hardware product defects that stem from misconfigurations of operating systems or software. Malicious hackers can gain unauthorized access by constantly searching for vulnerabilities in network systems, using methods such as password guessing programs and packet sniffing. Their actions may compromise the security of the entire intranet.

Despite the increased emphasis on protecting intranet data and confidential information from external sources, This may cause has been taken  little action to address the internal intranet threats organizations face. Insiders have direct access to confidential information. Therefore, it is difficult to protect the intranet from trusted users. Statistics show that 80% of computer fraud is carried out by internal users.

However, due to the growing emphasis on information security, the most notable negative impact may be an unspoken underlying culture of fear – the fear of saying the wrong, boring or inappropriate words.

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